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Shipping policy

At **Luxavebagshop**, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy explains our shipping methods, delivery times, and related charges. Please review it carefully to ensure you have all the information needed about your order.

**1. Shipping Locations**

We currently offer shipping to the following regions:

* **United Kingdom**
* **Europe**
* **United States**
* **Middle East**

If you are located outside these regions, please contact us at **[support@luxavebagshop.com](mailto:support@luxavebagshop.com)** to inquire about international shipping options.

**2. Shipping Methods**

We offer the following shipping options:

* **Standard Shipping**: This option typically takes between **5 to 7 business days** for delivery.
* **Express Shipping**: This option typically takes between **1 to 3 business days** for delivery.

The exact shipping method and estimated delivery time will be displayed during checkout based on your shipping address.

**3. Shipping Costs**

* **Free Shipping**: We offer **free standard shipping** on all orders within the United Kingdom and the European Union.
* **International Shipping**: Shipping costs for international orders (outside the UK and EU) will be calculated at checkout based on your location and the weight of the order.

**4. Processing Time**

Orders are usually processed within **1 to 2 business days** after they are placed, excluding weekends and holidays. Once your order has been processed, you will receive a shipping confirmation email with tracking information.

**5. Order Tracking**

Once your order has been shipped, you will receive an email containing tracking information so you can monitor your order's progress. You can also check the status of your order by logging into your account on our website.

**6. Shipping Delays**

While we strive to deliver all orders on time, there may be occasional delays due to unforeseen circumstances such as weather, strikes, or high-demand periods. We will notify you immediately if there is a delay with your shipment and provide updated delivery information.

**7. Lost or Damaged Packages**

If your order is lost or damaged during transit, please contact us immediately at **[support@luxavebagshop.com](mailto:support@luxavebagshop.com)**. We will assist in resolving the issue, whether that involves issuing a refund, sending a replacement, or filing a claim with the carrier.

**8. Customs and Import Duties**

For international orders, customs duties, taxes, and fees may be applied by your country’s customs department. These charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for information regarding potential customs duties and taxes.

**9. Address Accuracy**

It is your responsibility to ensure that the shipping address you provide is correct and complete. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details.

**10. Contact Us**

If you have any questions regarding shipping or need assistance, please contact our customer service team:

**Luxavebagshop**
Phone: +44 7562 448259
Email: [support@luxavebagshop.com](mailto:support@luxavebagshop.com)